This privacy policy ("Policy") describes how Tennis Mesh LLC ("Tennis Mesh LLC", "Tennis Mesh", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the tennismesh.com website, the Tennis Mesh mobile application, or any other platforms or services Tennis Mesh LLC may offer (collectively, the "Service" or our "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, fill any online forms on our Services. When required this information may include your email address, name, address, credit card information, or other Personal Information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of our Services features.
When you visit our Services our servers automatically record information that your device and browser send. This data may include information such as your device's IP address, device identifiers, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Services, pages of our Services that you visit, the time spent on those pages, information you search for on our Services, access times and dates, and other statistics. If you have given permission we may collect precise geolocation information also through different methods depending on the service and device you are using.
You are able to access, add to, update and delete certain Personal Information about you. The information you can view, update, and delete may change as our Services change. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after your deletion of such information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Any of the information we collect from you may be used to personalize your experience; improve our Services; improve customer service and respond to queries and emails of our customers; process transactions; send newsletters; send notification emails such as password reminders, updates, etc; run and operate our Services. Non-Personal Information collected is used to identify potential cases of abuse and establish statistical information regarding Services usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
We may process Personal Information related to you if one of the following applies: (i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Tennis Mesh LLC is based in the United States. Information about you will be transferred to, stored, and processed in the United States and countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country, and in certain cases, may not be as protective. We have taken appropriate measures to require that your information will remain protected in accordance with this Policy.
You may exercise certain rights regarding your information processed by us. Rights that you may have, depending on the country in which you live, include the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to us through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by us as early as possible and always within one month.
In case of services requiring payment, we request credit card or other payment account information, which will be used by us or our payment service providers for processing payments. All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
We may contract with other companies to provide certain products and services. These service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share Personal Information for these purposes only with third-parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Services. In any case, you may not use our Services or submit personal information through our Services if you are under the age that your country has provided for you to consent to the processing of your personal data.
We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Our Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of our Services. To learn more about cookies and how to manage them, visit internetcookies.org
In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Services. These companies may deliver ads that might also place cookies and otherwise track user behavior.
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a Services. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a Services or online service as they move across different Servicess over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, our Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser.
We may display online advertisements and we may share aggregated and non-identifying information about our Users that we collect through the registration process or through online surveys and promotions with certain advertisers. We do not share personally identifiable information about individual Users with advertisers. We may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.
Our Services contain links to other Websites and Services that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other Websites and Services or third-parties. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every Website and Service that may collect Personal Information.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite our efforts.
In the event we become aware that the security of our Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and personal data will likely be among the assets transferred.
We reserve the right to modify this Policy relating to our Services at any time, effective upon posting of an updated version of this Policy on our Services. When we do we will revise the updated date at the bottom of this page. You are responsible for regularly checking this page for any changes. Continued use of our Services after any such changes shall constitute your consent to such changes.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using our Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access our Services.
If you have any questions about this Policy, please contact us at https://www.tennismesh.com/privacypolicyquestions
This document was last updated on August 10, 2019